Posts Tagged ‘ACE Logic’

ACE Logic computershop impressed me

Monday, September 8th, 2008

I just received a mail from Carlos, the owner of ACE Logic computershop. He appologized for his “service” and I am really impressed about that. With that email he climbed way up high in my character - scale.

I must admit that I also might not have had the best day in my life. I guess several factors just came together. At the end I am happy about that outcome and might be a little more patient on my next approach. Most be the german in me. I want things NOW NA… and I want the 3rd price and not waste my time with negociating.

In that case again: Respect, Carlo from ACE Logic comutershop showed style !!!

Rhoody

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Computer Shop Dumaguete - ACE Logic

Saturday, August 30th, 2008

ACE logic is a very well known Computer Shop in Dumaguete. I was thinking the best … but that was somewhen last year. My friend Kim always used the service of that company and was happy. When I needed some things I also went there. Usually ACE Logic had good service and fast delivery.

Those positive points changed dramatically. April this year I asked for a quotation for a complete new setup of a desktop. It took me 3 follow up mails to ACE Logic and 2 calls. Finally I got one end of may. All the hardware was 8.000 Pesos more expensive than the same stuff on a retail list of Computershops and supplier in Cebu or Manila.

After some discussions with Carlo, the owner and Manager of ACE Logic we came a bit closer to a price I was willing to pay and we finally did the deal…

Yesterday I loocked around in Dumaguete as I want a second 22″ Monitor. I went to several Computer Shops in Dumaguete. When I went to ACE, they gave me a again a price 1.000 peso higher than one of their direct competitor for the same model. I told Carlo that that might be a bit over the top and if he can adjust the price a little bit and he gave me amazing 200 !!!! (two hundred) Peso discount. And this after I spend some ”not that little money” just a few weeks earlier.

I smiled a bit and asked him if that is all you can do. His customer-friendly and real great answer was: “Yes, just go to the other shop and buy it there … ”

Nothing more to say, diba?

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