ACE logic is a very well known Computer Shop in Dumaguete. I was thinking the best … but that was somewhen last year. My friend Kim always used the service of that company and was happy. When I needed some things I also went there. Usually ACE Logic had good service and fast delivery.
Those positive points changed dramatically. April this year I asked for a quotation for a complete new setup of a desktop. It took me 3 follow up mails to ACE Logic and 2 calls. Finally I got one end of may. All the hardware was 8.000 Pesos more expensive than the same stuff on a retail list of Computershops and supplier in Cebu or Manila.
After some discussions with Carlo, the owner and Manager of ACE Logic we came a bit closer to a price I was willing to pay and we finally did the deal…
Yesterday I loocked around in Dumaguete as I want a second 22″ Monitor. I went to several Computer Shops in Dumaguete. When I went to ACE, they gave me a again a price 1.000 peso higher than one of their direct competitor for the same model. I told Carlo that that might be a bit over the top and if he can adjust the price a little bit and he gave me amazing 200 !!!! (two hundred) Peso discount. And this after I spend some “not that little money” just a few weeks earlier.
I smiled a bit and asked him if that is all you can do. His customer-friendly and real great answer was: “Yes, just go to the other shop and buy it there … ”
Nothing more to say, diba?
additional note… don’t forget to read the second (short) part of this story, which is basically the reason why I return to ACE Logic on and on. That is what I call great response…
Ace Logic computer …. maybe the price is high but the quality is also worth for it.
Prices is always under negotiation specially they are chinese, you know they really are good in business.
If Carlo is the brother of Earnest, i may say they are good people.And they are just very clever when it comes to business matters.
Yes indeed ace logic is quite having a higher price than its competitors. but thanks to the newly opened robinson’s place we now have cdr king! and regarding computer servicing and maintenance, i think i’d rather choose some freelance technicians who can make the job done quicker than they can.
dreyz
well, you obviously did not read the second part of the story : http://dive-monster.com/lifestyle/ace-logic-computershop-impressed-me/
but honestly, since 4 years living here i saw NO single computer technician I would trust.
The last few month I bought only w/ Ace Logic when it comes to computer and parts, but I make sure I talk to the owner. I usualy show him a pricelift of my favourite shop in Luzon and ask him how close he can come to that price. 🙂 and he gets pretty close, while all other shops just look at me and I hear only
“sorry, Sir, we can’t do that….” or a ridiculous low discount which is less than a trike-fare from Hayahay to the Boulevard 🙂
I love that CDR King is here but it is no Computer shop and a lot of the accessories are pretty low quality, but hey it’s cheap.
cheers
Rhoody
@ Rhoody,indeed i agree with you, their products may be low quality, but for my part i would rather be practical in the sense ” Why buy expensive accessories and other computer stuffs, where there’s an alternative….” We are experiencing GLOBAL CRISIS…..
well, there is not much of a global crisis in Dumaguete, there are more business and job openings then ever. A typical philippine problem is that people read about it and of course take it for granted without thinking that also the crisis arrives here in philippino time what means a few hours and 10 years later…
Additional when the business goes a bit down they raise the prices instead of adjusting them and think about alternative marketing strategies (what would be common sense and the rest of the world does) … only in the Philippines…
buying low quality computer parts may be also goes with that point above, it sounds cheap now but gets expensive when you need to replace it 4 times more often than a “normal quality” item.
don’t get me wrong I love CDR King and buy a lot of stuff there since many years, but when it comes to Items I really work with they need to be 100% reliable (and big source of my income is computerbased) I can’t use a CDR Keyboard unless I have the same item as a backup at home as it just has malfunctions in about a third of the time then a 200 peso more expensive one. so at the end of the day the more expensive Keyboard is the cheaper one…
cheers
Rhoody
Ace Logic computer …. maybe the price is high but the quality is also worth for it.
Prices is always under negotiation specially they are chinese, you know they really are good in business.
If Carlo is the brother of Earnest, i may say they are good people.And they are just very clever when it comes to business matters.
i just want to inquire the price of your laptop
thank you!!
well, we only write a review, but if you want to contact them, here you go :
ACELOGIC – Computer Solutions
Products & Services: Computer Desktops & Notebooks, Networking Products, CCTV Surveillance Systems, Digital & Video Cameras, Point of Sale Systems, Multimedia Projectors, Fax Machines, Security Systems, Computer Repair & Maintenance.
Corner Dr. V. Locsin St. and Sta. Catalina St.
Dumaguete City
Landline: (035) 226-2880, (035) 422-6277, (035) 422-9478
Email: carlomatiao@gmail.com
Mo replace mo lcd sa desktop monitor sir if ever maoy daut..viewsonic ang brand sir 18.5″?thnx
depending on your PC hardware and config, but should not be a problem